Author Archive for Maria (Murphy) Horrigan

New Agile Blog for miahorri

Yes I know i have been quite lately but in recent months. However i have been active again thsi year,  I have changed jobs and started a new blog with my BFF and project partner, Matt Hodgson. Our blog is called - ZenAgile. 

We started the blog as we found ourselves on a difficult project and started to intuitively use our IA user centred design methodologies to cope with a dynamic and changing requirements environment. We discovered later this was called “Agile”.

So what is ZenAgile? Well Zen Agile is a philosophical approach to leading projects and embracing the ever-present flow of changes to project environment.

I am finding that increasingly as an enterprise BA I am often working on large scale projects and because of my PM and business background, am often called upon to be the “Scrum Master” or “Product Champion” for my business client. Agile is a way for me to help manage the changing requirements and juggle the ever present tension between budgets and functionality. Agile helps me to prioritise features and work more closely with the business to achieve their strategic intent and obtain a win/win for all.

So BA rocks might be a bit quite for awhile, but check out my posts on ZenAgile :)

Mia

Women In information and Communication (WIC) Events 09/10

I have been involved in WIC for awhile and this year am Vice President of the Board so have a huge and challenging job ahead of me.

I am passionate about mentoring and i think that is why i love being involved in WIC. When i was starting out in ICT, there were few female role models for me to identify with or confide in. I found some fantastic male colleagues who were generous with their knowledge and helped me build and grow in this industry and through WIC, i hope to grow as a professional, inspire and mentor others (and not just my female colleagues).

There is a fantastic line up of speakers for this years breakfast series. The theme this year is “My Brilliant Career” and we have invited senior women with ICT in Canberra to come and tell their story. Details of the series are as follows:

2009-10 HOT Breakfast Series - Women in Leadership - My Brilliant Career

2009-10 HOT Breakfast Dates

  • Thursday 10 September 2009 – Ann Steward, Australian Government CIO

  • Thursday 15 October 2009 – Helen Austin, General Manager - Chief Solutions Architect SBR, The Treasury

  • Thursday 12 November 2009 – Narelle Dotta, CIO, Department of Veteran Affairs

  • Thursday 3 December 2009 – Kate Muir, Assistant Secretary, Department of Human Services

  • Thursday 11 February 2010 – Jenine Borowik, CIO, Australian Bureau of Statistics

  • Thursday 11 March 2010 – Julie Fursman, National Manager, Centrelink

  • Thursday 8 April 2010 – Nerida Gill, 2009 WICked Woman of the Year, Director of Admin Bandit

Each speaker’s story is very different so it should be an interesting series of talks.

WIC’s exceptionally popular annual HOT Breakfast look at the future of technology on all sorts of aspects of daily life, work and the environment..

For those of you not familiar with the HOT Breakfast Series, the aim is to enable you to:

  • Enjoy a HOT Breakfast, while you
  • Hear a HOT Speaker, talk about an
  • Exciting HOT topic.

WIC meetings are held at , The Hall, University House, ANU

7.15 for 7.30am start finishing at 8.30am.

I encourage you to register for the whole series if you can, but if not, come along to the session that seems most relevant to your career. Registration details are on the WIC events section of the website.

Business Analyst World 2009

This year I have been asked to give two presentations at BA World in Sydney (6 Jul), Melbourne (13 Jul), Canberra (21 Sep) and Brisbane (6 Oct). This is a great opportunity to talk about some exciting projects I have been involved in and also meet some of my BA colleagues.

The Sydney and Melbourne sessions have been fantastic and I am looking forward to Canberra in a few weeks.

I have put my presentations up on slideshare:

1. Communication and Connectedness in a Networked World and;

2. Capitalising on Female Strengths as a BA.

Hope to see you in Canberra or Brisbane.

What makes a good business analyst

At our recent ABAA meeting here in Canberra, Phil Rich, a Senior BA, discussed what makes a good business analyst (presentation is now on slideshare). Phil’s presentation was particularly interesting given his journalism back ground. His key points on journalism and business anlaysis were that:

  • if you can’t interview you can’t get information
  • if you can’t write you can’t communicate
  • if you can’t write quickly, you are already in trouble……

When interviewing, it is important to know who you are interviewing. This is critical and as I discussed in a previous blog on social networking analysis, often we can become unstuck when we work into an interview without doing some background only to find that the this person was the key influencer and you find that you didn’t make teh most of teh  session as you didn’t know “who was who in the zoo”.I recently spoke at BAWorld in Sydney and Melbourne on Communication and Connectedness in our Networked World. I stressed that it is important to know who you are interviewing, not just by their formal position on the organisational chart, but also by style, personality and group role on the project. This helps you identify who are the influencers, gatekeepers, blockers and supporters.

Ultimately one of the keys to successful requirements gathering and interviewing, is to know your audience.

The Role of a BA in an agile environment

I have been doing agile software development projects for awhile now, so i asked a business analysis colleague, Mark Foley to come and talk to the User group meeting I organize bimonthly for the ABAA in Canberra.

The role of the BA in an agile environment is a hot topic at the moment so we had over 30 Business Analyst attend the User Group Meeting on the 23rd of October. Mark Foley is a principal consultant from Borland, and he shared his insights into the emergence of agile as a methodology over the last ten years from the Chrysler motor car 3Cs beginnings of XP to today’s scrum sprints. Mark’s presentation is below as he kindly has allowed me to put it up on the ABAA site and slideshare.

Mark Foley Agile Methods And The Business Analystc

View SlideShare presentation or Upload your own.

Everyone it seems wants to be agile but it is not a magic formula and not suited to all projects.

We discussed the key elements of agile and how this can help our projects be more flexible, adaptive as through sprints we can develop and evolve the requirements with the business and users. Mark discussed that agile can be used across large geographically dispersed teams and in the government setting, agile is still relevant as documentation of the sprints as used in scrum, can help stakeholder understand the system and be more involved as the customer representative.

Regards

Maria Spotting - Conference presentations till September

Recently I have been asked to present at a number of conferences so here are my speaker engagements for the next three months.

1. First up is BA World Symposium Melbourne 21-22 July in Melbourne.

My topic is Struggling to define Business Analysis and the Role of a BA. In this presentation I will explore:

  • The Role of a BA vs. the Discipline of Business Analysis – which are very different.
  • Suggest that we need to come together as a community of practice to define the discipline and the role of a BA.
  • Opportunity to more precisely define the discipline and then we can work on developing a competency framework to define the role.

I will also be joining the panel to discuss “The role of the BA in an Agile environment?”. In this session the panel will discuss the benefits and challenges of transitioning your Requirements approach from more traditional methodologies to an Agile environment. The Panel will focus on what’s different, what’s the same, and how to apply the Agile principles to Requirements; as well as understanding what to do differently for the Requirements approach in an Agile environment to work effectively.

2. BA World Symposium Series 24-25 July 2008 Sydney

My topic will be “The Changing role of a BA- from requirements elicitation to Change Manager and Trusted Advisor”. In this session I hope to discuss how the role of BA can not be easily defined as we utilise a number of frameworks and methodologies that are similar in other disciplines such as project Management and Information Architecture. I will discuss how analysis skills are valued throughout the life of a project and therefore our role should not end once requirements have been delivered as our business savvy skills makes us an important part of the change process and a trusted advisor to the business area.

This will be the essentially same talk in both cities since there’s no one I can think of who will go to both these events (except maybe me and Matt who is also presenting)

3. ABAA User Group Meeting Aug 2008 (date TBC)

I will be presenting to the group on Business Analsyis Lifecycle and BA Frameworks. Capitialising on the body of knowledge out there from various organistions and individuals in order to develop our frameworks through our community of practice.

4. Attracting, Retaining and Advancing Women In IT Conference 4 Sept 2008

I will be discussing how to “Capitalise on Female Strengths in an IT environment”. The key areas explored include:

  • Identifying areas where women excel and capitalise in these
  • How to use corporate relationships for networking
  • Gaining an edge through customer liaison and interaction
  • Communication and people skills
  • Understanding the importance of knowing the business

So a busy couple of months ahead. Hope to see some of you at these events :)

I’m A BA, don’t put me “in a box”

 

As a BA community we need to come together and start promoting our frameworks, our methodologies, our approaches in order to shape the future of the profession rather than worrying about defining our role. We should define the scope of what is business analysis as a discipline. Once we achieve this end, this will empower us to look at what the discipline offers in the way of frameworks and tools to interested practitioners, as the specialists in this field.

Organizations representing Business Analysts are looking to certification or accreditation as a way of defining the role and bringing in some level of standardization in order to decrease ambiguity in the marketplace. There has also been a lot of debate about the role vs the discipline of business analysis. Garrett cautions that if we go down the track of defining the role we inevitably threaten someone’s sense of identity. If the Business Analyst’s role differs from the organization’s job description, then does it follow that they are not Business Analysts?

Alternatively, we could argue that whatever the discipline of business analysis is, it follows that those who are specialists in this field are Business Analysts. Although this has the potential for the BA to be “boxed in” may result in Business Analysts having little influence or control over important aspects of projects, where Business Analyst competencies and capabilities are of great value and adding strategic value to organization goals and objectives for process improvement.

As a Business Analyst I’m more often involved at a strategic level. Rather than my involvement with projects ending with the delivery of requirements, I’m utilized throughout the project: I bridge the gap between the business and the technology team; review processes and operations; as well as investigating and advising on the project’s impact and dependencies on other systems and programs initiatives across the enterprise.

All this activity means my role is not easily defined. This is not because I’m trying to be all things to all people (the Project Manager, the Business Analyst and the Systems Architect) or take over another project team member’s role, its more a reflection of the discipline of analysis being increasingly seen as a core capability and that the frameworks and tools used for analysis can be drawn upon for expertise throughout the life of the project and through all the programs across the enterprise.

In short, as a Business Analyst I do lots of things. Don’t put me in a box or label me and don’t predefine what I do … it limits the possibilities for my involvement to add value within projects, between projects, across programs and across the enterprise.

Ultimately, the definition, role, responsibility, and the future of Business Analysis will be determined not by us but by organizations that will base their decisions on their resourcing needs. It is therefore up to us as a Business Analysis Community to continue to promote what we do and how we do it and share our knowledge, understanding and expertise within the community. By doing this as a community we can go out to organizations and showcase the capabilities and competencies of business analysis. This will show the value of the discipline regardless of the role within the organization. Instead of prescribing what a Business Analyst is or isn’t, let’s talk about our frameworks, our theories and what tools are out there to get the job done.

User benefits of Conceptual Design and Prototypying

On the 4th of Dec Canberra hosted the Australian Business Analysis Association (ABAA) User Group Meeting and Christmas Drinks. It was an excellent opportunity for those interested in business and system analysis to get together and discuss the development of the profession. Matthew Hodgson from SMS Management and Technology presented on user-centred design and prototyping. Matt delivered a very inspirational and passionate presentation and I’m sure we now have new BA converts to prototyping.

In his presentation, Matt suggested that “as business analysts, we’re often focused on eliciting business requirements for systems, managing the relationships between the business owners and the vendors and developers of the technology. Unfortunately, we sometimes forget that what we’re doing is delivering a system that is for users. This results in us delivering the ‘what’ in terms of requirements, but forgetting that there’s a very strong need to find out from the people who will use systems the ‘how’ it will work for them”.

Matt works as an Information Architect and this is exactly the head-space that drives IA activities. In his presentation Matt suggests that IA and concept design can help “to determine navigation paradigms that are truly usable and accessible and systems that are designed to meet people’s needs in an intuitive way, rather than systems by developers that you have to ‘learn’ how to use”. Matt also stressed that “User-centred design seeks to change all that by putting the user as the focus of all project activities, from scoping, to analysis and requirements gathering, all the way through design and delivery”.

I think Matt makes raises some really interesting points about the focus on User Centred design, that as BAs we should consider. I believe it is really important to remember when you are developing requirements that as Business Analysts, we are NOT the Users. It’s not about us, it’s about the Users and what they need and how they will interact with this system. By using iterative prototyping, you can uncover the User’s need in consultation with them and use prototyping as a means of communication and eliciting and refining requirements. This will ultimately save a lot of development time and money.

Iterative prototyping and User centred Design

My friend Matt is presenting at the next Business Analysis user group meeting for the ABAA. He is talking about Iterative Prototyping and user centred Design. I have seen Matt present and blog on this topic so it promises to be a great presentation. Hope you can join us. I will ask Matt to post the slides on his blog after the event so stay tuned.

Australian Business Analysis Association
User Group Meeting & End of Year Drinks

ABAA members and business analysis colleagues are cordially invited to attend the ABAA User Group Meeting to be held onTuesday the 4th of December 2007 from 5:30pm to 7:30pm.

Please join us for an exciting presentation
“Iterative Prototyping & User Centred Design”
by Matthew Hodgson
(Regional Lead for Web & IM at SMS Consulting)

Followed by
Christmas drinks and nibbles in celebration of another successful year for the ABAA.
Venue: SMS Management and Technology
Ground Floor 8 Brindabella Circuit, Canberra Airport
RSVP: by the 30th Nov 2007 actcomms@abaa.org.au

The Australian Business Analysis Association (ABAA) is a professional organisation which seeks to define, promote and support Business Analysis as a profession nation wide. Further information can be found at: http://www.abaa.org.au

Requiements Management post script

Well I’ve been a bit quite of late as I have been on some much needed rest and relaxation so I have sadly neglected my blog.

I have had a number of comments with suggested tools to consider and comments wanting to know which requirements management tool we choose. After a couple of months of assessing different requirements management applications we did propose Holocentric to the management team. We liked its requirements management flexibility, business process mapping, ability to map relationship and traceability.

We hit a wall though when it can to implementation and unfortunately have had to go back to our previous tools. There were two main barriers.

1. Cost: Set up costs of initial training and licences required to to use the product (these costs were not part of the original project budget so would require new funding).

2. Downtime: We had invested so much time already using the current tools that to convert our current work to the new software would mean a lot of rework to get to the same point and extend the project time-lines.

So, whilst it was too late for this particular project, we now are aware of other tools out there and can captilise on these for our next project.