Author Archive for Maria (Murphy) Horrigan

Maria Spotting - Conference presentations till September

Recently I have been asked to present at a number of conferences so here are my speaker engagements for the next three months.

1. First up is BA World Symposium Melbourne 21-22 July in Melbourne.

My topic is Struggling to define Business Analysis and the Role of a BA. In this presentation I will explore:

  • The Role of a BA vs. the Discipline of Business Analysis – which are very different.
  • Suggest that we need to come together as a community of practice to define the discipline and the role of a BA.
  • Opportunity to more precisely define the discipline and then we can work on developing a competency framework to define the role.

I will also be joining the panel to discuss “The role of the BA in an Agile environment?”. In this session the panel will discuss the benefits and challenges of transitioning your Requirements approach from more traditional methodologies to an Agile environment. The Panel will focus on what’s different, what’s the same, and how to apply the Agile principles to Requirements; as well as understanding what to do differently for the Requirements approach in an Agile environment to work effectively.

2. BA World Symposium Series 24-25 July 2008 Sydney

My topic will be “The Changing role of a BA- from requirements elicitation to Change Manager and Trusted Advisor”. In this session I hope to discuss how the role of BA can not be easily defined as we utilise a number of frameworks and methodologies that are similar in other disciplines such as project Management and Information Architecture. I will discuss how analysis skills are valued throughout the life of a project and therefore our role should not end once requirements have been delivered as our business savvy skills makes us an important part of the change process and a trusted advisor to the business area.

This will be the essentially same talk in both cities since there’s no one I can think of who will go to both these events (except maybe me and Matt who is also presenting)

3. ABAA User Group Meeting Aug 2008 (date TBC)

I will be presenting to the group on Business Analsyis Lifecycle and BA Frameworks. Capitialising on the body of knowledge out there from various organistions and individuals in order to develop our frameworks through our community of practice.

4. Attracting, Retaining and Advancing Women In IT Conference 4 Sept 2008

I will be discussing how to “Capitalise on Female Strengths in an IT environment”. The key areas explored include:

  • Identifying areas where women excel and capitalise in these
  • How to use corporate relationships for networking
  • Gaining an edge through customer liaison and interaction
  • Communication and people skills
  • Understanding the importance of knowing the business

So a busy couple of months ahead. Hope to see some of you at these events :)

I’m A BA, don’t put me “in a box”

 

As a BA community we need to come together and start promoting our frameworks, our methodologies, our approaches in order to shape the future of the profession rather than worrying about defining our role. We should define the scope of what is business analysis as a discipline. Once we achieve this end, this will empower us to look at what the discipline offers in the way of frameworks and tools to interested practitioners, as the specialists in this field.

Organizations representing Business Analysts are looking to certification or accreditation as a way of defining the role and bringing in some level of standardization in order to decrease ambiguity in the marketplace. There has also been a lot of debate about the role vs the discipline of business analysis. Garrett cautions that if we go down the track of defining the role we inevitably threaten someone’s sense of identity. If the Business Analyst’s role differs from the organization’s job description, then does it follow that they are not Business Analysts?

Alternatively, we could argue that whatever the discipline of business analysis is, it follows that those who are specialists in this field are Business Analysts. Although this has the potential for the BA to be “boxed in” may result in Business Analysts having little influence or control over important aspects of projects, where Business Analyst competencies and capabilities are of great value and adding strategic value to organization goals and objectives for process improvement.

As a Business Analyst I’m more often involved at a strategic level. Rather than my involvement with projects ending with the delivery of requirements, I’m utilized throughout the project: I bridge the gap between the business and the technology team; review processes and operations; as well as investigating and advising on the project’s impact and dependencies on other systems and programs initiatives across the enterprise.

All this activity means my role is not easily defined. This is not because I’m trying to be all things to all people (the Project Manager, the Business Analyst and the Systems Architect) or take over another project team member’s role, its more a reflection of the discipline of analysis being increasingly seen as a core capability and that the frameworks and tools used for analysis can be drawn upon for expertise throughout the life of the project and through all the programs across the enterprise.

In short, as a Business Analyst I do lots of things. Don’t put me in a box or label me and don’t predefine what I do … it limits the possibilities for my involvement to add value within projects, between projects, across programs and across the enterprise.

Ultimately, the definition, role, responsibility, and the future of Business Analysis will be determined not by us but by organizations that will base their decisions on their resourcing needs. It is therefore up to us as a Business Analysis Community to continue to promote what we do and how we do it and share our knowledge, understanding and expertise within the community. By doing this as a community we can go out to organizations and showcase the capabilities and competencies of business analysis. This will show the value of the discipline regardless of the role within the organization. Instead of prescribing what a Business Analyst is or isn’t, let’s talk about our frameworks, our theories and what tools are out there to get the job done.

User benefits of Conceptual Design and Prototypying

On the 4th of Dec Canberra hosted the Australian Business Analysis Association (ABAA) User Group Meeting and Christmas Drinks. It was an excellent opportunity for those interested in business and system analysis to get together and discuss the development of the profession. Matthew Hodgson from SMS Management and Technology presented on user-centred design and prototyping. Matt delivered a very inspirational and passionate presentation and I’m sure we now have new BA converts to prototyping.

In his presentation, Matt suggested that “as business analysts, we’re often focused on eliciting business requirements for systems, managing the relationships between the business owners and the vendors and developers of the technology. Unfortunately, we sometimes forget that what we’re doing is delivering a system that is for users. This results in us delivering the ‘what’ in terms of requirements, but forgetting that there’s a very strong need to find out from the people who will use systems the ‘how’ it will work for them”.

Matt works as an Information Architect and this is exactly the head-space that drives IA activities. In his presentation Matt suggests that IA and concept design can help “to determine navigation paradigms that are truly usable and accessible and systems that are designed to meet people’s needs in an intuitive way, rather than systems by developers that you have to ‘learn’ how to use”. Matt also stressed that “User-centred design seeks to change all that by putting the user as the focus of all project activities, from scoping, to analysis and requirements gathering, all the way through design and delivery”.

I think Matt makes raises some really interesting points about the focus on User Centred design, that as BAs we should consider. I believe it is really important to remember when you are developing requirements that as Business Analysts, we are NOT the Users. It’s not about us, it’s about the Users and what they need and how they will interact with this system. By using iterative prototyping, you can uncover the User’s need in consultation with them and use prototyping as a means of communication and eliciting and refining requirements. This will ultimately save a lot of development time and money.

Iterative prototyping and User centred Design

My friend Matt is presenting at the next Business Analysis user group meeting for the ABAA. He is talking about Iterative Prototyping and user centred Design. I have seen Matt present and blog on this topic so it promises to be a great presentation. Hope you can join us. I will ask Matt to post the slides on his blog after the event so stay tuned.

Australian Business Analysis Association
User Group Meeting & End of Year Drinks

ABAA members and business analysis colleagues are cordially invited to attend the ABAA User Group Meeting to be held onTuesday the 4th of December 2007 from 5:30pm to 7:30pm.

Please join us for an exciting presentation
“Iterative Prototyping & User Centred Design”
by Matthew Hodgson
(Regional Lead for Web & IM at SMS Consulting)

Followed by
Christmas drinks and nibbles in celebration of another successful year for the ABAA.
Venue: SMS Management and Technology
Ground Floor 8 Brindabella Circuit, Canberra Airport
RSVP: by the 30th Nov 2007 actcomms@abaa.org.au

The Australian Business Analysis Association (ABAA) is a professional organisation which seeks to define, promote and support Business Analysis as a profession nation wide. Further information can be found at: http://www.abaa.org.au

Requiements Management post script

Well I’ve been a bit quite of late as I have been on some much needed rest and relaxation so I have sadly neglected my blog.

I have had a number of comments with suggested tools to consider and comments wanting to know which requirements management tool we choose. After a couple of months of assessing different requirements management applications we did propose Holocentric to the management team. We liked its requirements management flexibility, business process mapping, ability to map relationship and traceability.

We hit a wall though when it can to implementation and unfortunately have had to go back to our previous tools. There were two main barriers.

1. Cost: Set up costs of initial training and licences required to to use the product (these costs were not part of the original project budget so would require new funding).

2. Downtime: We had invested so much time already using the current tools that to convert our current work to the new software would mean a lot of rework to get to the same point and extend the project time-lines.

So, whilst it was too late for this particular project, we now are aware of other tools out there and can captilise on these for our next project.

Positive impact of technology

2007 - 2008 WIC HOT Breakfast Series

It is back again, the new WIC HOT Breakfast Series begins this week! This year’s series follows on from the theme of the WIC in Winter debate, with each speaker looking at the impact of technology on areas ranging from boarder security, to ethics, to agriculture, to marketing and more. For all the details on the event, speakers and topics, visit the WIC website.

We are kicking off the series with Anne Trimmer CEO of the Medical Industry Association of Australia, speaking on “Medical Technology – Creating a Healthier Australia”.

Where: The Hall, University House, ANU, 1 Balmain Crescent, Acton

When: Thursday 13 September, 7.15am for breakfast at 7.30am. Talk beings at 8.00am


This series is shaping up to be even more popular, informative and entertaining than ever, so once again, we are offering a special discount price if you combine your membership and purchase of a series ticket. Current members will have already received this offer in their membership renewal and new members can take up the offer on the registration form.

Social Computing - the blogging life

My friends Matt, Andrew and I start the morning at work with a cuppa and a chat about life the universe and everything. We discuss our respective work as Business Analysts and Information Architects, what projects and meetings we have on that day and then proceed to get to work. Each of us have a blog and what I find amusing is that sometimes what we have discussed over a cuppa is on Matt’s or Andrew’s site before the end of the day

This week was no exception. On the way into work I heard on the news that staffers from political parties have been editing Wikipedia in favour of their candidates for the upcoming election. We discussed this over our morning cuppa and commented that it was amazing that a social computing tool had been used in this way and the powerful impact of these tools to create “spin”. Before long I saw my comments echo back to me through my friend’s post.

So my goal is to try and be more dedicated to my blogging and not to leave it too long between posts otherwise I will always be lagging behind. At least these friends are keeping me “on my toes” and challenging me. What more could you ask for :)

Agile environment

I recently attended the BA World symposium in Sydney and was finally able to have a word to describe my current project environment - “agile environment”. the conventional approach to software development assumed that it was possible to identify all the requirements early and that costs could be managed by limiting changes once the specifications and requirements had been accepted and signed off by the business. However, as we all know, the environment out there is changing and that change is rapid.


Doug Boast from Monash IT spoke about RAD Tools and Techniques for the BA in an Agile Environment.

 

Doug stressed that in an agile environment, we need Agile software development methods to meet this challenge. We now need Software development methods that attempt to answer the eager business community’s need for lighter weight along with faster and nimbler software development processes.It was noted that this is especially the case with the rapidly growing and volatile Internet software industry as well as with the emerging mobile application environment.

This is certainly the case in my current engagement, not only is change anticipated, we expect it, embrace it and have tried to ensure our approach to requirement analysis and design is flexible and nimble.

My Information Architecture (and fellow blog) friends Matt, Andrew and I are using storyboarding and rapid prototyping to meet the changing needs of the business and get constant feedback to inform technical decisions and the need to build the system whilst still developing the system requirements. It is an iterative process with a fast turnaround of weeks and days (not months).

The real key to our success in navigating this agile environment has been teamwork and collaboration between the development, analyst and business teams. Without this interaction, between members, our project would not be progressing well with the project. Communication is so important and as an agile analyst, I believe this capability is a core skill in an agile environment.

Requirements management

Scope creep is annoying, but what is more annoying is doing all the business process maps and documentation in visio and word. The changes and flow-on affects of these changes then need to be manually changed in the documents.

I am currently looking at some software tools to support my current project so that I can have enhanced traceability and be able to quickly work out what requirements are impacted when a certain element changes (eg cannot now be delivered in this current release).

I am working in an agile environment where there is rapid change and the business needs are evolving and this needs to be manged. Requirements are never really complete until the project is finished as the needs of the business will inevitably change over the life of the project development. Telling the business “it is not in the spec” doesn’t solve the issue that they need this change.

In this type of environment it important to know the “ripple” effects of a change to a particular requirement (eg architecture, design, code, tests and deployment). What a first may be a minor change, can indeed be very costly.

Requirements management done well can help your project to deliver the benefits the business is looking for, without you having to get frustrated by the process. I am hoping that the tools we evaluate may help to support our requirements process and help to ensure we can adapt to the rapid changes required in this agile environment.

WICked Woman of the Year

The WICked Woman of the Year Award seeks to recognise the amazing work done every day by women in the ICT industry. The WICked Woman Award is open to all women working in and making a significant contribution to the ICT industries in the

Canberra region.  The women nominated for the award in 2007 have all acted as role models or mentors for women in the ICT industry and have encouraged women into the industry.


At last night’s annual WIC in Winter Dinner, Lynette Johns-Boast was announced as the 2007 WICked Woman of the Year. Lynette has over 20 years industry experience and joined the ANU as an academic in 2003. She maintains close links with the ICT industry and has played an important role in bringing the

Canberra business community and ANU software engineering students together to help solve real-world ICT problems through project-based courses.

In 2006 Lynette hosted the inaugural ’software engineering showcase’ at ANU that was attended by many members of the local business community. In the same year she also established a mentoring group for female students studying software engineering at the ANU. This has since been extended to all computing students. The group is for first year and later year students and provides a forum for them to get advice and support from Lynette and to also establish their own support networks.

The proportion of female students studying computing degrees has fallen nationally and at ANU in the past few years. Lynette’s mentoring work, her engagement with the ICT industry through courses, and the support that Lynette has provided with College recruitment activities is important in assisting to arrest and reverse this trend. Lynette is an important role model for female students studying computing degrees and for those considering studying computing.

Congratulations Lynette, I believe she is a very worthy recipient of the WICked Woman of the Year Award.